The Business Fitness Check is a complimentary one hour workshop, fine tuned to give us a foundational understanding of your business, your challenges and objectives. It helps us recommend the best Digital Partner Plan for your needs, while you get to try out working with us risk free.

No, it is completely free and comes with zero commitment. It’s designed to help you make an informed decision about working with us. You’ll also typically gain valuable insights into your largest business challenges and objectives.

Timescales vary based on your objectives, challenges, requirements, and the current situation of your business. With our Mobius Navigator approach, some results may be measurable in just a few days; typically improvements come within the first 1-3 months.

Our Business Fitness Check will give you a good idea of how quickly you can expect to see results.

A simple website typically takes 2-3 months at the Extend plan including the time you’ll want for feedback and revisions. A site with complex, custom requirements might need 2-3 months at the Elevate plan followed by 1-2 months at Extend.

Once the site is launched we can also help with ongoing marketing, customer experience, content, and performance measurement on an Extend or Essentials plan.

Large, complex projects with bespoke requirements are often divided into multi month combinations of combinations of Transform and Elevate plans.

If you need a detailed proposal for your procurement process, just get in touch—we’re always happy to help.

Our plans are totally flexible. You can switch plans up or down each month-or cancel alltogether-with just 1 month’s notice.

Completion of large or complex projects may need work from a certain plan. We’ll always tell you how many months we’ll need before you ask us to start.

On the day your subscription ends, we’ll hand over all completed work and anything currently in progress. We will deactivate any tools or services we provide and, where possible, delete our access to tools or services provided by you that we use or manage on your behalf. We’ll ask you to remove our access to any other systems or accounts that you manage.

Specialist technical or business critical knowledge we’ve gathered while working with you can be transferred to your team as part of the final month’s subscription, ensuring a smooth handover and continuity.

Simply send us your requests, and the most suited team member will tackle each task in priority order. Once one is complete, we move to the next—always with the right expert for the job.

We recommend regular alignment sessions (every 2 weeks to 1 month is typical) for you to reprioritise tasks and confirm requirements with us. It ensures we keep focus on your most important and valuable needs.

We work on one task at a time in priority order but aim to have some spare capacity for emergencies. We can expedite one emergency request each month—refocussing to ensure it is completed as a priority.

We work on one task at a time per plan. Think of it like a single lane of tasks. To increase speed, you can add extra lanes of Extend or Elevate, allowing extra tasks to be worked. Adding extra lanes typically starts at the beginning of the next month, subject to capacity in our client cohort.

Our plans are flexible, you can move to a higher plan starting the next month, with 1 month’s notice. If we don’t have capacity in our current client cohort, you may have to wait for a long term upgrade. We aim to carry some spare capacity, so we can usually help with an occasional request.

Absolutely. If you need faster progress and your requirements can be met with, for example, a lane of Extend and a lane of Elevate, that’s what we’ll propose, subject to capacity in our current cohort.

Timescales vary based on your objectives, challenges, requirements, and the current situation of your business. With our Mobius Navigator approach, some results may be measurable in just a few days; typically improvements come within the first 1-3 months.

Our Business Fitness Check will give you a good idea of how quickly you can expect to see results.

Yes you can. Remember, we work on tasks one at a time in priority order, so completing many complex requests within a month may not be feasible. To increase velocity, you can add additional lanes of Extend or Elevate plans, depending on our capacity.

Good to know: The best way to achieve measurable value quickly is to prioritise your most important tasks. We encourage clients to regularly review priorities with us. We can even consult on or facilitate prioritisation so you have confidence that focus aligns with your business and customer needs.